Service Advisor

Job Title: Service Advisor

Location: Lutterworth

Salary: A basic salary of 33,500

Company Overview: Join a leading independent garage in Lutterworth, renowned for exceptional customer service and a commitment to staff development. A dynamic work environment, advanced facilities, and a focus on professional growth are offered.

Job Description: A dedicated Service Advisor is sought to enhance the customer service experience. If you have a passion for the automotive industry and a drive for customer satisfaction, this is the ideal role for you. The successful candidate will be the face of the centre, ensuring all customer interactions are handled with professionalism and care.

Experience Required:

• Previous experience as a Service Advisor in an automotive setting.
• A full UK driving licence is essential.

Key Responsibilities:

• Engage with customers to understand their service requirements.
• Provide a warm welcome and maintain a positive experience throughout the day.
• Manage service bookings and customer follow-ups.
• Quote additional work and secure customer authorization.
• Promote and upsell value-added products and services.
• Process invoices and ensure complete customer satisfaction.

Benefits of Joining the Team :

• A competitive salary of 33,500
• Opportunities for professional development and training.
• A range of additional employee benefits.

Career Development: A commitment to the professional advancement of team members is demonstrated, offering continuous training and clear pathways for career progression within the organization.

How to Apply: Interested candidates are invited to submit their CV, including recent contact details.