FM Administrator

Facilities Management Administrator

Our client is looking for an experienced Facilities Management Administrator who thrives in a fast-paced environment. We re looking for a proactive self-starter to join our small, hands-on team, managing a wide range of FM services for commercial and residential clients. This role is office-based in Borehamwood but may involve occasional travel to client sites. You ll need to be confident picking up the phone, chasing down quotes, following up on new projects, and building strong relationships with both clients and suppliers.

About the Role

This is not a helpdesk role it s a full-service coordination position, overseeing FM jobs for letting agents, property managers, and businesses across multiple sectors. You will be responsible for everything from quoting and scheduling to contractor management, compliance, and reporting.

What You ll Be Doing:

• Managing FM Jobs Oversee cleaning contracts, grounds maintenance, fire safety checks, property repairs, and one-off projects for commercial and residential properties.
• Quoting & Workflow Management Prepare cost estimates, track project progress, and ensure work is delivered on time and to a high standard.
• Supplier & Contractor Coordination Work closely with external contractors and in-house teams, ensuring efficiency and quality control.
• Client & Supplier Engagement Not afraid to pick up the phone chasing quotes, following up on new projects, and strengthening relationships with existing clients and suppliers.
• ISO Compliance & Documentation Maintain regulatory compliance, ensuring all ISO and FM-related documentation is up to date.
• Office & Systems Management Work with in-house systems, oversee purchase orders, track job progress, and manage budgets.
• Problem Solving & Decision Making Work unaided much of the time, making quick, informed decisions to keep jobs on track.
• Occasional Travel Primarily office-based, but you may occasionally visit client sites as required.

What We re Looking For:

• Proven experience coordinating FM services, ideally within property management or commercial facilities.
• A self-starter who can work independently and thrive in a flat-structured, small team environment.
• Strong organisation, administration, and problem-solving skills.
• Ability to manage multiple jobs and deadlines at once.
• Confident on the phone - chasing quotes, following up with suppliers, and maintaining client relationships.
• Experience in quoting for work, tracking budgets, and handling purchase orders.
• Comfortable liaising with clients, contractors, and suppliers daily.
• Familiarity with ISO compliance 9001 and ISO45001 and FM regulations is an advantage.

• Be part of a tight-knit, hands-on team where you can make an impact.
• Must be a self-starter and comfortable in a fast-moving environment
• A role with variety of clients - from large commercial contracts to small residential projects.
• Work independently while benefiting from strong team support.
• Competitive salary and benefits package.