3rd Line Exchange Support Engineer - DV/SC Clearance

We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between 55K - 60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible.

Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.

Responsibilities:

As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.

Your Experience & Skills:

- Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture,
services, and troubleshooting.
- Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint
(2003/2007/2010).
- SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts.
- Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and
disaster recovery.
- Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders,
Free/Busy, and clustering (CCR, SCC, SCR & LCR).
- Backup & Recovery - Experience with backup applications, Exchange database restoration,
and high availability features.
- Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server
Hardware/RAID.
- Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer,
MPS Reports.
- ITIL Best Practices - Familiarity with ITIL methodologies for structured service
management.

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.