Facilities Assistant

Facilities Assistant role Location: Surbiton Full Time, Fully site based Your day to day responsbilities will consist off: Essential Duties: Client liaison for day-to-day operations and acting as tenant on client behalf Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Ensuring that all day to day services provided (directly or indirectly provided) are delivered to exceed the agreed service standards in an efficient, professional and customer focused way; and that operational delivery of all services are compliant with the service schedules Support the Contract Manager in all aspects of the services being delivered and to assist in identifying any additional services and Extra Works to provide to the client Managing, planning and supervising work; identifying hazards and obtaining safety information, applying appropriate risk control systems, workplace precautions and quality control procedures Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliersSite Specific Duties: Responsible for the day to day running of the office which includes all office functions. Co-ordination of access cards for new starters, leavers, and visitors. Enabling and disabling cards as needed. Maintain and update starters and leavers log, liaising and coordinating with HR and Managers. Providing welcome pack. Managing the upkeep of the central stationery store efficiently keeping a steady supply of materials Working with the facilities team to advise when Ordering ad hoc supplies & purchases. Arrange for Deliveries to be stored in relevant places. Main point of contact for Health and Safety within the office. Logging and maintaining accurate records of monthly and quarterly checks. Assist with DSE checks for employees as and when required. Responsible for the fire coordination of the building including 6 monthly evacuations Deliver services to the building as per the Annual Service charges, ensuring that issues are picked up during normal monitoring of the building from audits Arrange call out and supervision of sub contractors and PPM planning for ALL the remote sites Provide accurate meter readings to enable billing for all tenants on a monthly basis Monitor the BMS system and provide changes as required by the tenants, optimising efficiency where possible Work with security team to managing parking requirements for employees and external guests if required Collaborate with Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures Ensure the quality of service is delivered to the agreed specification and all Service Level Agreements and Key Performance targets are metAdministration Responsibilities: Carry out daily floor checks to ensure all areas are ready for the day Ensure all Statutory, legal and best practice are in place across all service lines Keeping E-log books above 95% Report health and safety observations Take full ownership of updating action trackers Attend meetings where needed Promote and contribute towards Client Monthly and Quarterly reports and Business updates Arranging, attending and minuting all monthly subcontractor meetings Obtaining supplier quotes and uploading onto the internal system for client approval Administration of access control software and BMS system changes Please could you apply to be considered for this excellent opportunity, or contact Paige Camies at the Fawkes & Reece office for more information