Implementation Manager

Working for a highly successful and growing organisation this role requires a candidate with experience of managing complex medical equipment installations. You will also need a good understanding of hospital design and construction processes including the relevant regulations and guidelines is essential. You must be flexible to travel and cover the Central England and the Midlands.

You will need an in-depth knowledge of CDM processes involved in implementing design and construction projects on NHS sites and be familiar with JCT style contracts. You will also line manage the installation team of installation specialists and project managers.

Your role:

Customer Relationship Management

• Manage client expectations to maintain client relationships within the NHS
• Provide regular, comprehensive communication to all stakeholders
• Ensure the customer experiences a reliable, trouble-free installation service

Installation and Decommissioning

• Manage 3rd party equipment suppliers ensuring compliance with agreed timelines
• Lead on-site meetings and interface with Trust staff at all levels
• Produce detailed project documentation including project plans, status reports etc

Enabling works

• Manage the design and construction process, including management of 3rd party design and construction contractors
• Produce detailed Scopes of Work and review contractor's tender returns
• Ensure that all works undertaken are carried out in accordance with UK and European regulations, guidance and best practice

New Business Support

• Provide an enhanced level of design and construction expertise to new business when required
• Assist with sales visits, site surveys, design etc

The person:

• You will have demonstrable experience of managing small to medium design and construction projects within the NHS.
• Possess a good understanding of hospital design and construction processes, and a knowledge of clinical imaging equipment.
• Excellent communication skills, and a good client-facing capacity being able to communicate with NHS staff at all levels.
• A proven ability to work in a fast paced, multi-disciplinary environment would be desirable.
• Demonstrable experience is more desirable than formal, high level qualification
• Excellent written and verbal communication skills along with strong negotiation skills
• Experience of working on numerous build/installation projects
• Experience of working with the NHS, with a thorough understanding of its processes and issues