Senior Technical Support Engineer

Job Title: IT Team Lead
Salary: Up to 31,000
Location: Hybrid (Flexible remote and office-based work)
Type: Full-Time

About the Role:
We are seeking an experienced and driven IT Team Lead to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, project delivery, and mentoring of our junior IT team members. As the IT Team Lead, you'll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely.

Key Responsibilities:

• Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly.
• Project Delivery: Lead and deliver IT projects, ensuring deadlines are met and solutions are implemented successfully.
• Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally.
• Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions.
• System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and software to ensure smooth and secure operations.

What We're Looking For:

• Proven experience in an IT support role, with at least 1-2 years in a leadership or senior technical role.
• Strong knowledge of IT systems, networks, and hardware.
• Excellent project management skills and experience delivering IT projects.
• Passion for mentoring and developing junior team members.
• Ability to troubleshoot and resolve technical issues in a fast-paced environment.
• A proactive and adaptable approach with a keen interest in staying up-to-date with new technologies.
• Excellent communication skills, both written and verbal.

Why Join Us?

• Competitive salary of up to 31,000 per annum.
• Hybrid working model offering flexibility to balance remote work and office time.
• Opportunity to lead a dynamic team and grow in your career.
• Supportive environment with the chance to make a real impact on the direction of IT services within the company.
• Ongoing training and development to help you reach your career goals.

If you're looking for a challenging and rewarding opportunity where you can develop your career, lead a talented team, and make a difference, we'd love to hear from you!

Apply Today!