Tansport Operator

We are looking for a proactive and detail-orientated Transport Operator to manage outbound logistics, ensuring efficiency, high service standards and effective communication with internal and external stakeholders.

You will work night shift 4 on 4 off 18.30 - 06.30

Key Responsibilities:

• Provide drivers with comprehensive briefings before their shifts, outlining tasks, schedules, and safety guidelines.
• Make real-time adjustments to transportation plans based on new information, ensuring factory clearance, inbound collections, and outbound deliveries are effectively managed.
• Perform administrative traffic duties with high accuracy and professionalism.
• Monitor transportation schedules in advance, proactively addressing potential issues to ensure smooth operations.
• Work closely with the wider traffic team to ensure the efficient coordination of transportation operations, addressing any challenges or issues that may arise.
• Escalate and report vehicle accidents promptly to line management.
• Interact with customers as needed, addressing inquiries, providing assistance, and maintaining positive relationships to enhance customer satisfaction.
• Meet weekly and monthly performance targets (KPIs) in alignment with business goals and Customer Service Level Agreements, escalating issues as necessary.
• Utilise IT systems such as Transport Management Systems (TMS) and tracking screens to ensure system accuracy and efficient operations.
• Ensure all live changes are accurately reflected in the system for seamless tracking and reporting.
• Verify the authenticity and validity of driver licenses to ensure compliance with regulatory requirements and company standards.
• Log and monitor driver absences, keeping accurate records for HR and operational planning purposes.

• Requirements:
  5+ GCSEs or equivalent; additional qualifications in logistics or related field advantageous.
• Prior experience in transportation logistics, administrative support, or customer service roles in a fast based setting is advantageous.
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills, with the ability to interact professionally with drivers, customers, and team members.
• Proficiency in computer applications and software, including Microsoft Office Suite.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Transport Manager CPC would be desirable.
• Transportation management systems: 1 year (preferred)
• Administrative experience: 1 year (preferred)

The ideal candidate will have strong organisational skills, a good understanding of logistical processes and excellent communication abilities, both written and verbal.

Location: Corby site.
Shift pattern: 4 on 4 off (18:30 - 06:30hrs).