Location

United Kingdom
United Kingdom
United Kingdom

Date Published:

2025-03-27

Online to:

2025-05-26
Pound 15.00 HOUR

Credit Controller

Credit Controller 30,000 Otley 25 Days plus Bank Holidays

Axon Moore are delighted to be partnered with a reputable and established business based in Otley to recruit for a Credit Controller to join their high performing and supportive team

As a Credit Controller, you will play a vital role in ensuring the timely collection of receivables and helping to manage credit risk for the business. You will report directly into the Credit Manager and work closely with both internal teams and external customers to maintain accurate and up-to-date account information while supporting the smooth financial operations of the company.

Key Responsibilities and Duties:

Process new account applications, including reviewing and interpreting financial information.
Perform credit checks on accounts as appropriate to assess creditworthiness.
Conduct thorough checks before creating and amending customer account details to ensure accuracy and reliability.
Proactively liaise with customers via telephone and email to ensure timely collection of outstanding receivables.
Handle credit-held orders efficiently, ensuring that issues are resolved quickly to avoid delays in order processing.
Address and manage direct debit cancellations and returns, ensuring prompt follow-up and resolution.
Process card payments accurately and promptly.
Assist with the resolution of customer queries and disputes related to outstanding payments.

What you will need to succeed:

Have relevant Credit Control or Accounts Receivable experience
Be able to demonstrate that you are able to build relationships with the clients, engage with stakeholders across the business internally and externally.
An ability to resolve customer queries
Building positive relationships across the team
Able to work to deadlines and manage a busy workload
Able to work accurately and meet deadlines

You would be joining a growing and successful local company, which prides itself on being a fantastic place to work.

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