Scheduler - Planner

Scheduler (x2) - Hardware Refresh Project  Duration: 6 months (initial) IR35 status: Inside IR35 Location: Fully Remote Our client, a leading UK retail and financial services provider, is looking for two Schedulers - one Junior Scheduler and one Experienced Scheduler - to support their Hardware Refresh Project. This role involves coordinating deployment schedules, engaging with branches, and ensuring a smooth rollout process. Key Responsibilities: Schedule Management: Cleanse deployment schedules provided by the delivery partner to ensure accuracy. Stakeholder Engagement: Contact branches to validate schedules and follow up post-scheduling. Issue Resolution & Feedback: Capture and report any scheduling issues or deployment feedback from branches. High-Volume Calling: Engage with branches via phone to confirm and adjust schedules. Project Coordination: Assist in planning and tracking project tasks, ensuring milestones are met. Reporting & Documentation: Maintain workstream documentation, update action logs, and ensure reports are up to date. Risk & Issue Management: Identify, track, and support mitigation of workstream-related risks and issues. Administrative Support: Provide general admin assistance to workstream managers. Process Improvement: Gather feedback to enhance scheduling processes and deployment efficiency. Programme Support: Assist programme teams with ad-hoc scheduling and coordination tasks. Skills & Experience: Strong customer-facing and verbal communication skills. Experience in scheduling, planning, or coordination in a fast-paced environment. Ability to work flexibly and remain agile under high-pressure planning conditions. Comfortable making high-volume outbound calls to confirm logistics and scheduling. Proficiency in administrative tasks and documentation management. Nice to Have: Experience in call centres, project planning, scheduling, or administrative roles