General Manager

General Manager

North Yorkshire

Full-Time

To develop and drive forward our Visitor Centre, bar and restaurant ensuring high standards of food and service are maintained whilst retaining a personable and friendly approach.

Duties:

• Manage day to day operations, drive revenue and collaborate on exciting events and campaigns
• Ensure the Team provide a professional, friendly and welcoming service to all guests
• Ensure staff are trained to deliver the standard of service appropriate and excellent customer service
• Ensure staff are managed, trained and motivated to sell effectively and maximise revenue opportunities
• Recruit, develop and train staff as required, including supervisory staff
• Rota service staff ensuring a Supervisor is designated for every shift
• Control staff costs to deliver required profitability
• Identify areas for staff training and development, providing coaching and organising training as appropriate
• Ensure adherence to Health and Safety procedures to ensure the safety of employees and guests at all times
• Ensure an up to date document detailing F&B Standard Operating Procedures is maintained

Skills:

• Effective team leadership / motivation skills
• Able to communicate confidently at all levels
• Able to work on own initiative
• Organised and able to plan ahead
• Good timekeeper
• A proven record in problem solving
• Bar / Cellar management experience
• Good numeracy and literacy skills
• Excellent accuracy and eye for detail
• Passion for beer and brewing

Key Competencies:

• Proven managerial / leadership in hospitality

• Excellent communication skills
• Organised

• Excellent customer service skills

Experience:

Essential

• Proven leadership in hospitality
• Excellent communication and customer service skills

Desirable

• Personal Licence to sell alcohol
• Current First Aid Certificate

Salary

40,000 - 45,000 per annum

Hours

Up to 45 hours per week

Flexibility between 5.00am - 12.00 midnight, 5 days out of 7 days.

Please contact Dani at Berry Recruitment on (phone number removed) or you can email your CV

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.