Internal Sales Estimator

Role: Sales Estimator
Location: Sheffield
Salary: 25,000 (to be reviewed after completion of probation)
Hours: 40 hours per week. 9am to 5pm.
Adept Resourcing Group is proud to be working alongside a global supplier of electrical and lighting products in their search for a Sales Estimator to join their growing sales team.
The right Sales Estimator will have experience in an administration, estimation or sales role within a technical environment. It is crucial that the Sales Estimator has an understanding of both pricing and margins as well as the ability to deliver exceptional customer service.
This is a fantastic opportunity to work within a company that values employee career progression and development. If you're looking to work within a well-established company with a sought-after skillset then apply below.
Sales Estimator Duties and responsibilities:

• Using knowledge of products and processes, compile quotes for new and existing customers.
• Investigate all enquiries, liaising with the customer to identify their exact requirements and offer a solution to meets their needs.
• Ensure quotations are prepared accurately and to the agreed timescales and manage revisions to quotations as appropriate.
• Convert quotes into orders, ensuring all internal processes are checked and any delays are communicated to the appropriate person.
• Request GA drawings and documentation packages, ensuring all information provided is accurate and received within the required timescales.
• Administer and progress all customer orders efficiently and accurately.
• Identify and act on opportunities to up sell and cross sell.
• Work with and support Sales Managers through the 'buddy system' to ensure aligned goals are met.
• Respond to all customer enquiries in a professional manner and within the timescales agreed.
• Developing and maintaining a strong customer focus to assist in the securing of orders.
• Work closely with and support colleagues to maintain effective communication at all times
• Respond to all customer complaints promptly in line with Company procedures.
• Manage own workload with direction from the Internal Sales Supervisor & Marketing Manager.
• Working to and within the boundaries of current policies and procedures.
• Enter details of all enquires and purchase orders details promptly and accurately into the CRM system.
• Maintain and record accurate and easily accessible data for future reference.
• Update and maintain customer all data on CRM, to include details of new customers and products.
• Keep up to date with any changes to products, pricing etc, to ensure the information you provide is accurate and relevant.
• Ensure all KPI's (Key Performance Indicators) and targets are met.
• To adhere at all time to all the Company's policies and procedures, including Health and Safety, Quality Assurance, Equality and Diversity and Data Protection
• Any other duties which may are commensurate with the post
• The ability to work flexible hours, on occasions when required

At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.