General Manager

Adkins & Cheurfi Recruitment are recruiting for an experienced Hotel General Manager on behalf of a picturesque country house hotel in Ambleside . Nestled in the heart of the Lake District , this charming inn offers breathtaking views, a welcoming atmosphere, and a tranquil retreat for guests.

We are looking for a dynamic and hands-on leader to oversee all aspects of the hotel s operations. The ideal candidate will be responsible for managing daily activities, ensuring outstanding guest experiences, and upholding the highest standards across all departments. This role demands a proactive and strategic professional who can drive operational excellence, cultivate a positive workplace culture, and maintain the hotel s esteemed reputation.

• Operational Management (Oversee daily operations of the hotel, including the bar, kitchen, housekeeping, bookings, and maintenance).
• Guest Services (Ensure exceptional guest experiences by maintaining high standards of service and addressing guest concerns promptly and professionally).
• Staff Management (Recruit, train, and supervise staff across all departments, ensuring they are well-equipped to perform their duties).
• Financial Management (Manage budgets for all departments, ensuring financial targets are met).
• Health and Safety (Ensure compliance with health and safety regulations and standards across all departments).
• Maintenance and Facilities (Oversee the maintenance of the hotel s facilities, ensuring they are well-maintained and in good working order)

• Degree or diploma in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage budgets and financial performance.
• Knowledge of health and safety regulations.
• Proficiency in hotel management software and systems.

• Strong organisational and multitasking abilities.
• High attention to detail and a commitment to excellence.
• Ability to work under pressure and handle challenging situations with professionalism.
• Passion for hospitality and a dedication to providing outstanding guest experiences.

Accommodation: Accommodation may be provided depending on individual circumstances and availability.

Application Process: Interested candidates are invited to submit a comprehensive CV along detailing their relevant experience and explaining why they are the ideal fit.