Customer Liaison Officer

Boden Group are currently recruiting for a Customer Liaison Officer for a Social Housing provider based in Birmingham.

The role will be a mix of office and site based, so it would be beneficial to be a driver with your own vehicle.

The role will consist of the following;

- Calling around customers / tenants and booking in surveys

- Finding out the customers requirements & preferences, making note and logging information.

- Visiting tenanted properties

- Providing strong customer service both face to face and over the phone.

This role requires someone with a strong customer service background, social housing is not essential for this role, we are open to considering all backgrounds with a proven record of admin & CS skills.

Experience with excel would be beneficial.

Must be well organised and able to prioritise a diary.

Able to drive.

Hours - 8am till 4:30pm Monday to Friday.

Pay - GBP17 per hour temp, around 25k starting perm salary.