Transport Administrator

Transport Administrator
Competitive Salary

Whittlesey, Peterborough
Fixed Term Contract ending December 2025

We are currently looking for an enthusiastic individual to join our Whittlesey Transport team in the position of Transport Administrator.

The position is working within a small team to fulfil the administration function within the transport department. The role will include a variety of tasks to assist management to ensure that the drivers and haulage fleet is compliant with both legal and accreditation rules.

Your duties would include but not limited to the following:

• To meet all customers / haulier requirements in the most cost-effective manner whilst achieving a high level of customer service.
• To provide customers/hauliers with a quality service for all enquiries, prices, invoicing, payments, rebates and other associated administration.
• To be multi skilled for tasks within the Planning Department
• To answer incoming calls to the office quickly, politely and professionally.
• Be fully responsible for calculating costing s, and processing payments accurately
• Process and manage orders efficiently and accurately
• Work alongside the planning team clearing loads
• Proactive calls to hauliers to Sub-contract work
• Review, Cleanse and Input Data accurately
• Uphold customer charter and agreed KPI s
• Excellent diplomatic communication and negotiation skills at all levels
• High level of initiative and proactive skills required
• To input data accurately and efficiently
• To act as the first point of contact for customer/haulier enquiries.
• To be fully responsible for calculating costs and processing payments
• To be able to resolve customer queries and respond to enquiries
• To manage problems in a calm professional manner
• To deliver a professional service to our customer base
  

About You

• Strong computer literacy and skills
• Ability to prioritise and make decisions, as well as problem solve
• Good communicator and team player at all levels
• Geographical knowledge
• Flexible, positive, proactive and committed approach to meet work demand
• Accuracy and attention to detail
• Knowledge of transport legislation
  

What We Can Offer You

Competitive Salary and Benefits package

Life Assurance and Company Pension Scheme up to 10% employer contribution

Generous holiday allowance

Gym benefit and Cycle 2 Work Scheme

Access to Employee Assistance Programme for self and family members

Employee Referral Scheme

Service Awards

Sharesave Scheme eligibility

Holiday Exchange Scheme

Financial Wellbeing Program

Personal development and opportunities for progression