Resident Liaison Officer

Resident Liaison Officer - Social Housing Scheme

Bradford 26,000 - 28,000 Permanent

Are you a people-person with a passion for making a difference in your community? Ready to be the friendly face between residents and a buzzing social housing project? Then read on - this could be your next step!

We're on the lookout for a Resident Liaison Officer to join a well-respected contractor delivering kitchen and bathroom upgrades across a busy social housing scheme in Bradford. You'll be the heart and soul of tenant engagement - making sure everyone feels heard, respected, and happy during the improvement works.

• Acting as the go-to contact for residents before, during and after works

• Coordinating appointments, updates and feedback with buckets of empathy and efficiency

• Handling any concerns or queries with a calm, can-do attitude

• Keeping detailed records, reports and resident satisfaction feedback

• Working closely with site and project teams to ensure smooth sailing on site

• A natural flair for communication - both in person and over the phone

• Previous experience in a similar RLO or tenant liaison role

• A good understanding of the challenges in social housing refurbishment

• Organised, unflappable, and ready to roll up your sleeves when needed

• Driving licence preferred (though not essential)

• Join a friendly, supportive team making a real impact in people's homes

• Be part of a reputable company with long-term work in the region

• Enjoy a stable, permanent position with a salary of 26,000 - 28,000

Ready to apply or fancy a chat? Drop your CV over - we'd love to hear from you!