Aftersales Advisor

Aftersales Advisor (Service and Parts)

Franchised Motor Dealership

Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Parts/Service Advisor for their delaehip in the Blackburn area.

Salary:

28,500 basic - 35,000 OTE and uncapped

Working hours/days:

Monday- Friday 8am to 6pm

Alternate Saturdays 8.30am -12.30pm

As a Parts/Service Advisor you will the first point of contact for customers in the Aftersales department.

• You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.
• Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
• Dealing with trade customers in the Parts department
• Dealing with workshop, stock up-keep
• To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
• Deliver exceptional levels of customer service
• You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.
• You will have experience in the role, ideally within a franchised car dealership

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission