2nd Line Support Analyst

2nd Line Support - Hybrid

Our client is urgently looking for a 2nd Line Support Analyst to join their team on a permanent basis. The role is hybrid, with 3-4 days per week on-site in Warwick.

You will be rewarded with a good salary and a brilliant benefits package, including annual leave, pension, hybrid working, private medical insurance, income protection, life assurance, continuous training and career development, and many, many more perks!

2nd Line Support - Key Skills:

• Strong experience in the IT industry, with any experience in the Financial/MSP sector preferable
• Experience troubleshooting desktop issues, ie printers, network issues, user profiles, troubleshooting Microsoft applications.
• Anti-Virus - Windows Defender/Sophos/Trend/Symantec
• 2008/2012/2016 Windows server
• Active Directory
• Good understanding of Exchange 2010/2013/2016
• Office 365/Azure
• Excellent written and verbal communication skills with ability to explain technical issues to non- technical staff at all levels of an organisation.
• Highly capable problem-solving abilities.

2nd Line Support - Hybrid

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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