Multi Skilled Operative

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients

We are looking for a proactive and reliable Multi Skilled Operative to join our dynamic team.

This operative is expected to have excellent organisational skills, strong problem-solving abilities, and the capacity to work independently even in a high-pressure environment.

Overview of Role:

The primary responsibility of the Multi Skilled Operative is to handle repair and maintenance jobs across various areas of specialization including plumbing, electric, and carpentry. The individual will also be tasked with carrying out pre-planned maintenance and reactive repairs, as well as engaging in productive communication with clients.

Key Responsibilities:

• Carrying out service and maintenance works on a variety of domestic and commercial properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

It is important that we complete all the appropriate criminal and reference checks before you start working with us.

The Individual:

• Proven experience in a similar role and field
• Strong communication and relationship-building skills
• Highly organised and able to manage multiple tasks
• Reliable, punctual and a team player
• Driving Licence

What We Offer:

• Company vehicle and fuel card
• Uniform & mobile device
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our Teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact (url removed)

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Join us in our mission to deliver excellence across the UK.