Parts Administrator Location: St Ives Hours: Monday – Friday Hourly Rate / Salary: £28,000 - £30,000 DOE Benefits: 25 days holiday + 8 bank holidays, company pension, progression opportunities, friendly team environment Duration: Permanen Join our client’s team as a Parts Administrator, where you'll play a crucial role in ensuring seamless order management, supplier coordination, and excellent customer support. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, this role is perfect for you! Who are we? We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search. Job Duties: * Liaise with Service Engineers to meet customer needs. * Handle customer inquiries, transactions, and complaints professionally. * Support the Service Manager with tasks and projects as needed Place and prioritise orders based on demand and breakdowns. * Issue quotes and process purchase orders using SAP. * Create project-specific spare parts packages. * Assist with part identification and research. * Verify supplier order confirmations and invoices. * Coordinate shipments with suppliers, freight forwarders, and accounts. * Manage returns, replacements, and database updates. What we are looking for: * Previous experience in a Service or Spare Parts role or an engineering/manufacturing background is extremely advantageous * Proficient in Office 365 tools, especially Excel, Word, and PowerPoint * Previous SAP experience is advantageous but not essential * Strong customer focus and excellent customer service * Excellent communication skills with confidence to manage customer interactions * Strong time management and organisation So, are you ready for your next job? Hit on the apply button today. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy. INDPERM