Technical Support Advisor

Ready for your next career move as a Technical Support Advisor? Do you thrive on delivering top-notch customer service… whether that’s face-to-face or over the phone? Got a knack for solving techy problems and love the satisfaction of cracking a tricky issue? If that sounds like you, then this Technical Support Advisor role might just be your perfect match! You'll be joining a supportive, close-knit team that values collaboration, encouragement, and helping each other succeed. Want to know more? Keep reading… As a Technical Support Advisor, your responsibilities will include: * Supporting customers over the phone and in person at the workshop * Inspecting and diagnosing problems with products and carrying out repairs * Ensuring all processes are followed, including using internal systems * Ensuring customer records are up to date * Liaising with and communicating with other departments We are looking for a Technical Support Advisor who has the following skills and experience: * Ideally 1-2 years of experience in a technical support role * A naturally high level of technical competency and comprehension * Excellent interpersonal skills, telephone manner, and communication skills * Patient, friendly and enjoy talking to people * A positive and proactive personality, with good problem-solving skills In return, the successful Technical Support Advisor will receive a salary of £25,000 - £30,000, plus excellent company benefits including: * Development opportunities * Company events and parties * 28 days holiday * Employee assistance programme * Company pension To apply for this Technical Support Advisor role, send your CV over today