Waiting Staff

Do you enjoy meeting new people? Do you want to work in a creative environment? Are you a team player who thrives on delivering excellent customer service? Have you considered a role at the RSC?

With an exciting summer season on the horizon, we're expanding our workforce and seeking passionate individuals to create memorable dining experiences for our Cafes, Bars and Rooftop Restaurant.

Join our operations team as Waiting Staff and be part of something extraordinary!

Under the guidance of the Catering Managers, you'll be pivotal in providing excellent customer service, ensuring every guest leaves with unforgettable memories of their dining experience. Your role will encompass supporting the smooth operation of both the Rooftop Restaurant, Theatre bars and cafes including hospitality for events and private dining.

Reporting to the Catering Managers, you will:

• Greet and welcome customers.
• Ensure orders are taken and the service style is efficient.
• To always ensure that the Rooftop Restaurant and theatre bars is presented in style appropriate to the service.
• Deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience.
• Tailor your approach to each customer, exciting them with our latest food menu and drink offer.
• Handle all bills.

We are looking for:

• Someone with an understanding of food and drink service.
• The ability to work quickly and cleanly under pressure.
• A friendly and outgoing approach.
• Great attention to detail.
• Good time keeping.
• A team player who thrives on delivering outstanding customer service.
• Must be of legal age to serve alcohol.

This is a permanent, variable hours contract based in Stratford-Upon-Avon, working a variety of shifts, including evenings and weekends.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work.

The Royal Shakespeare Company (no. 212481) is a registered charity.