Service/Parts Administrator

Job Title: Service/Parts Administrator
Location: Stratford Upon Avon
Salary: 28,000 - 32,000 per annum (dependent on experience)
Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (No weekend work)

About Them:
Our client are a dynamic and fast-paced company operating in a rapidly evolving industry. They provide high-quality equipment and services that require a high level of expertise and attention to detail. As the company continues to expand, they are looking for a proactive and detail-oriented Service/Parts Administrator to join their team. This is an exciting opportunity to apply your skills in a new, thriving environment, and they welcome candidates with backgrounds in automotive, or any similar fields where attention to parts and service management is key.

Job Summary:
As a Service/Parts Administrator, you will play a pivotal role in supporting their operations by managing stock, handling parts orders, and ensuring smooth communication between their customers and service teams. Your background in automotive service, parts administration, or a similar field will serve you well, as you bring your skills and knowledge into this new and exciting industry.

Key Responsibilities:

• Stores/Stock Management:

  • Maintain accurate records of stock levels and manage inventory for parts.
  • Ensure parts are ordered and replenished as necessary to meet service demands.
  • Organise and keep the stores area tidy and well-stocked.

• Job Card Creation:

  • Create and update job cards for maintenance and repairs, ensuring all details are accurately recorded and communicated to the service team.
  • Track progress of job cards and ensure jobs are completed on time and to the required standard.

• Customer & Supplier Communication:

  • Take customer calls and handle enquiries regarding parts, service requests, and equipment availability.
  • Liaise with suppliers to raise orders for parts, ensuring timely delivery and accurate invoicing.
  • Build and maintain strong working relationships with customers and suppliers.

• System Use

  • Use an industry specific system (similar to Kerridge) to raise orders, track parts, and update job card information.
  • Ensure all data is entered accurately into the system to maintain seamless operations and customer service.

Key Skills & Experience:

• Essential:

  • Computer literate with experience using business systems (Kerridge or similar).
  • Strong organisational skills and attention to detail.
  • Ability to handle multiple tasks and prioritise effectively.
  • Excellent communication skills, both written and verbal.
  • Proactive and eager to learn and develop within the role.

• Desirable:

  • Previous experience in an administrative role, particularly in fields with a focus on parts management and service administration, such as automotive or logistics.
  • A basic understanding of parts management and service administration.

What They Offer:

• Competitive salary ( 28,000 - 32,000 per annum depending on experience).
• Monday to Friday, 8:00 AM - 5:00 PM working hours, with no weekend work.
• Opportunity to work in a growing company with potential for career advancement.
• A supportive team environment and the chance to learn and grow within the business.

If you are a motivated, detail-oriented individual with a keen interest in progressing your career in a dynamic and growing industry, they would love to hear from you!

If you would like to know more about this position, then please forward your CV to (url removed). If you would like to discuss this position, please call and ask to speak to Holly.
Please note Alecto Recruitment are acting as an employment business in relation to this vacancyINDAV