Planned and Reactive Works Supervisor

Permanent, Full Time

We are looking to recruit a Planned and Reactive Works Supervisor to join us on a permanent basis, based at our office in NE29 8SF.

About the Role

Joining us as a supervisor, you will drive excellent service standards and achievement of KPIs including; factors influencing profitability and basic budget management, S,H&E management, compliance and help maintain excellent customer relationships.

Key Responsibilities:

1. Reactive Works:

• Supervise and coordinate the response to urgent, unplanned maintenance requests to ensure rapid resolution of issues.
• Act as the point of contact for facility-related emergencies, ensuring timely and effective action.
• Prioritize tasks based on urgency, safety, and operational requirements.

2. Planned Works:

• Oversee and ensure the completion of planned preventative maintenance (PPM) schedules, ensuring all work is carried out on time and in line with specifications.
• Manage the planning, preparation, and execution of regular inspections and routine maintenance activities.
• Monitor equipment and systems performance and report any potential issues that require proactive attention.

3. Compliance & Safety:

• Ensure all work is conducted in compliance with relevant health, safety, and environmental regulations.
• Conduct regular audits to ensure adherence to company policies and legal requirements.
• Maintain accurate records of maintenance activities, inspections, and compliance certifications.
• Ensure that all facilities meet the required quality and safety standards at all times.

4. Communication & Reporting:

• Act as a liaison between the facilities management team, senior management, and other departments to ensure seamless operations.
• Provide regular reports on the status of maintenance works, compliance audits, and any issues requiring attention.
• Maintain clear and accurate communication with internal and external stakeholders.

About You

Candidates will have extensive proven experience within a similar role, preferably a supervisory role within facilities management or maintenance. You’ll have excellent time management, organisation and IT skills and a proactive and flexible approach.

We’re looking for someone who has a strong sense of ownership and responsibility for their work, committed to collaborative working with colleagues, suppliers, and residents alike.

You must hold a full UK driving licence for a minimum of 12 months.

Benefits

• Company Vehicle or car allowance
• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Private Health Insurance
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to the full Job Description upon completing your application.