Logistics Administrator

Responsive Personnel are working with a local client looking to add a logistics administrator to their growing team. This is a fantastic opportunity to work with a forward thinking company. Purpose/Objectives of Job: Ensuring that admin support is offered and conducted for office related tasks. Ensuring tasks are completed accurately and to a high standard. Close liaison with their relevant CRM to ensure all admin related tasks are completed in a timely manner. Responsibilities and Tasks: * Ensuring orders are ran to the correct printing method, and ensuring these are distributed to the warehouse, either directly to workers, or to the relevant customer trays. * Assist account managers and CRMs in completing admin related tasks but are not limited to, running of stock reports, adjustments to systems etc. * Assisting in processing shipping labels for relevant orders where applicable. * Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs to them when invoicing. * Ensuring that orders are closed with the correct costs so that the customer is invoiced correctly at the end of the week/month. * Having a good knowledge of what carriers take what type of parcel. In turn effectively using the shipping calculator to determine the shipping costs. * Assisting team in running KPIs if required, so that account managers can report this back to the relevant customers/company management. * Monitoring order volumes/flows, escalating where needed to relevant account manager/CRM in order to ensure correct staffing levels are achieved. * Keeping close relations with their CRM to ensure all daily/weekly/month tasks are completed. * Assist in running charge sheets and the use of chess outputs to assist account managers when they are invoicing at week/month end. * Have the ability to work to a high standard consistently, and escalate if they are not going to complete a task in a timely manner. * Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks. * Attend team meetings internally where required to ensure you are up to date on the latest company information. * Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls. Person Specification * Good organisation skills. * Reliable. * Process driven. * Have good communication skills. * Articulate and numerate. * Competent in the use of Windows Office Packages. * Able to learn effectively to conduct day to day tasks on a logistics management system. * Office experience is ideal, however not essential. * Ability to work within a team, as well as individually