Technical Sales Engineer/Account Manager - Water Ind...

Job Title: Technical Sales Engineer/Account Manager - Water Treatment

Location: UK Wide (focus on Midlands/Severn Trent)

• Remote working (50/50) with travel to client office/site when required - odd overnight stay may be required

Type : Permanent - Full Time 8:30-5

Overview:
We are seeking a Technical Sales Engineer to drive sales growth and provide expert technical support for wastewater treatment solutions . This role involves engaging with customers, identifying their needs, preparing proposals, and ensuring successful project delivery. The ideal candidate will have a strong wastewater technical background, commercial awareness, and excellent communication skills.

• Client Engagement & Sales Development:

  • Proactively develop technical sales enquiries by engaging with customers and conducting site visits/investigations.

  • Identify client requirements and scope appropriate treatment solutions.

• Proposal & Technical Support:

  • Prepare detailed technical and commercial proposals for wastewater treatment solutions, seeking internal support as needed.

  • Collaborate with the in-house laboratory to analyse and integrate test results into proposals and reports.

• Customer Support & Market Analysis:

  • Provide online support to customer enquiries via interactive portals.

  • Manage, update, and analyse the company's Customer Relationship Management (CRM) software to track market trends.

• Presentations & Marketing:

  • Assist in developing and delivering technical presentations for prospective and existing customers.

  • Promote the clients equipment and solutions through proactive sales, marketing efforts, and industry events.

  • Represent the company at trade shows and client events, conducting presentations where required.

• Project & Customer Satisfaction:

  • Ensure operational teams have the necessary information for effective solution delivery.

  • Conduct end-of-contract customer satisfaction surveys to assess and improve service quality.

  • Work closely with project/solution teams for complex projects while maintaining strong client relationships.

• A strong interest in water and wastewater treatment, with a focus on identifying optimal solutions.

• Basic knowledge of key design elements and applicable standards for wastewater treatment works.

• Ability to apply technical expertise practically, balancing commercial viability, quality assurance, risk management, and team morale.

• Ability to manage multiple projects and work both independently and collaboratively.

• Willingness to travel for site visits, client meetings, and industry events.

• Full UK Driving Licence