Commercial Account Handler

Our client, a leading Insurance Broker based in East London, are currently recruiting for a Commercial Account Handler to strengthen their team. This is a fantastic opportunity for an individual with Commercial Insurance experience who thrives on challenges and is looking to further their experience in the industry. Key Duties: * Build strong relationships with clients, understanding their needs and providing tailored insurance solutions. * Manage the administration of insurance policies, including renewals, mid-term adjustments, claims and general enquires. Liaise with senior colleagues, experts or insurers when issues fall outside own experience and knowledge. * Obtain and present competitive insurance quotations to clients, ensuring their coverage requirements are met. * Respond to client inquiries and resolve issues promptly and efficiently through all communication methods. * Ensure all client records and documentation are accurate and up to date. * Assist clients with the claims process, liaising with insurers and other parties as necessary. * Ensure all activities comply with regulatory requirements and company policies. Skills & Experience Required: * Minimum of 12 months Commercial Insurance experience * Cert CII status or actively working towards it * Strong Microsoft and IT Skills * Awareness and compliance with best practice guides, conduct rules, security protocols and the employee handbook. * Maintain a safe working environment. * Follow company processes and procedures as per the department training guidelines. * Assist in other areas of the team during staff shortages or increased workload. * Knowledge and understanding of core policies including current market conditions. * Knowledge and understanding of FCA rules and guidelines relating to commercial and/or private customers. * Committed to continually training and developing skills within the role. * Strong communication skills and interpersonal Skills. * Excellent organisational and multitasking abilities. * Attention to detail and problem-solving skills