Administrator

Blocktech MEP are currently looking for Administrator & PA to join our client in their independent, practice of Chartered Surveyors & Engineers. They are a well-established family firm which has grown from strength to strength over the last 18 years, whilst maintaining the original values. They offer a range of services including building surveys, structural inspections, party wall matters, structural design, and valuations. Role responsibilities * The successful candidate will need to be committed to delivering top customer service, greeting the customers in a welcoming, enthusiastic, and professional telephone manner. * Answering inbound telephone calls whilst providing exceptional customer service and assisting clients. * Supporting the sales team with administration duties and taking payments. * Dealing with customer enquiries and booking survey dates to support the sales team. * Building customer relationships and inspiring confidence to encourage repeat business. * Invoicing Clients, updating accounts software and keeping the CRM up to date. * Maintaining office systems, including online data management, and filing. * General PA duties for the Director and Office manager. Necessary requirements or attributes * Experience in customer service and administration. * Basic accounting skills or previous basic experience using accounting software. * Excellent written and verbal communication skills * Good telephone manner and the ability to build rapport with clients. * Good attention to detail & IT Literate * Outstanding organisational and interpersonal skills If successful, you will receive the following. * 8:45 - 17:00 Monday to Friday * £28,500 - £30,000 Salary * 28 days annual leave (including bank holidays) * Staff and client social events, Including Marketing, Xmas and Summer Parties. *The job role responsibilities listed in this advertisement are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties