Service Admin

Job Title: Service Admin  Location: Gloucester  Pay Range/details: £13 per hour    Contract Type: Temp  Our client located in gloucester is looking for a Service Admin to join the team. As a Service Admin, you'll collaborate closely with the Service Manager and Service Engineers to deliver top-quality customer service and ensure all service level agreements are met. This Service Admin position offers an exciting opportunity to contribute to a dynamic team environment.  Key Responsibilities - Service Admin  Check customer portals and incoming emails for new PPM tasks  Create new jobs on Job Logic and update portals as required  Schedule jobs within specified timescales and allocate to relevant engineers  Update customer portals with engineer details and ETA  Review workloads and assign engineers to emergency call outs  Obtain quotes from engineers and suppliers for quoted works  Submit quotes to customers and update Job Logic accordingly  Allocate engineers for site surveys following customer requests  Contact sites 24/48 hours prior to appointments to confirm RAMS and access requirements  Enter invoice information onto Job Logic  Check credit notes and invoices and pass to Finance Manager  Qualifications & Requirements - Service Admin  Strong organisational and multitasking skills  Ability to work collaboratively with a team  Proficiency in using job management software or willingness to learn  Excellent communication skills for liaising with customers and engineers  Experience in administration or customer service (desirable but not essential)  What we can offer - Service Admin  Competitive pay with temp to perm opportunity  Supportive team environment  Chance to develop skills in service coordination  Access to training and career progression  Work in a dynamic and growing department  Call for action: For more information on this role, please contact Charlie Boulton on (phone number removed) or send a copy of your CV to (url removed)  Candidates who are currently a Service Admin, Service Coordinator, Administrator, Customer Service Advisor, or Scheduler may be suitable for this position  For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors