Sales Operations Analyst

Exciting opportunity as a Sales Operations Analyst in a multinational digital communications technology corporation! Contract length: 15 months Start date: 1/6/25 Location: Fully remote but must be based in Ireland Description: This role touches all aspects of order-to-cash , from receipt of customer orders through invoices and RMA processing. This role requires a dynamic individual who has a passion to solve problems with numerous stake holders both inside and outside the company. • Receive, review, and process revenue and RMA orders in an accurate and efficient manner in accordance with company policies and procedures: • Provide timely follow-up with customers regarding order status, delays and delivery issues. • Provide customers and sales with open order reports on a weekly basis. • Resolve customer problems in a professional and timely manner. • Assist finance with account reconciliation, discrepancies and accurate processing of credits and returns • Assist sales with account management, queries, quoting, and be the liaison into Operations for Sales. • Help document and continuously improve processes that deliver world class service to our customers. • Provide cover for vacation time for team members. Participate in a floating schedule for different areas of Sales Operations activities (Loan management: RMA management: New Product backlog management ) Required Skills & Experience Required: • 5 years+ relevant Inside Sales / Customer Service Experience. • Must be PC Literate Outlook, Word, PowerPoint, etc. • Must have strong Excel experience proficiency in vlook up/ pivot tables • Competent in sales order entry systems and processes. • Knowledge and experience of logistics, carriers and terms an advantage. • Analytical, detail oriented, with an emphasis on data integrity and accuracy. • Ability to organize and prioritise work is a must. • A talent to succeed in a fast paced, every changing environment with ability to multitask and deliver results. Nice to have: • Excellent verbal and written communication skills as well as excellent interpersonal skills. • Passion to provide a world class, professional service and support to both internal and external customers. • Demonstrated ability to work in a flexible environment that is constantly changing. • Demonstrated ability to multi-task and follow through on commitments on/before they are due • Must be team oriented and simultaneously assertive with capacity to work with minimal supervision. If you are interested in this opportunity and meet the minimum requirements, please apply! Job Title: Sales Operations Analyst Location: Dublin, Ireland Job Type: Contract Trading as TEKsystems. Allegis Group Limited. Level 1, The Chase, Carmanhall Road, Sandyford, Dublin 18, Ireland. No. (phone number removed). TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield