Viewpoint Systems Administrator

ViewPoint Systems Administrator

Senior ViewPoint Systems Analyst

ViewPoint specialist sought. Great opportunity to join my market leading customer and help them to undertake the design, implementation and improvement of one of their core systems (ViewPoint).

This will include processes and reporting systems, towards enabling the team to expand their service offering throughout the Group.

This is a hybrid position that will see you working either from my client's Southampton or Jersey, Channel Islands offices, a few days per week. There is obviously flexibility on this but cannot be fully remote.

Project

• Support with the development, testing and implementation of system enhancements and defect resolution in conjunction with the business lead, technical lead and project manager
• Play leading internal part in the end to end process surrounding a project, from gathering and documenting requirements, developing solutions, testing, deployment and closure documentation including accompanying user guides
• Gather requirements for reports, working with the reporting and data team, contractors, or independently, to develop reports. With a consideration for opportunities to create a core (group-wide) solution - which can be rolled out to service multiple clients
• Collaborate with various departments to deliver a solution which benefits the business and meets the needs of the group

Skills, knowledge and expertise:

• Previous working experience with ViewPoint. This is a MUST.
• Strong technical financial services industry knowledge, perhaps including accountancy background
• Ideally Part or fully qualified in a relevant professional qualification (eg ACCA, ACA, ICSA or relevant IT qualification) but this is not mandatory and training will be provided
• Advanced PC skills notably MS Office suite (MS Word and MS Excel) as well as a familiarity with programming languages such as Transact-SQL and Visual Studio
• Project management experience would be a bonus
• Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts
• General problem solving and a methodical approach
• Genuine interest in technology and systems
• Strong A Level or Degree qualifications

Key responsibilities:

Business as usual

• Interpret accounting and administration requirements, design and implement solutions to these and manage the configuration of the systems, to meet the demands of wider customers.
• Complete complex Service Requests and Incidents raised via the support desk (Ivanti) or enhancements raised through other means, including projects and keeping client teams appraised of progress
• Monitor and review service delivery in a timely manner, keeping client teams appraised of progress
• Review the work undertaken by more junior members of the team and peers, to ensure quality and consistency in delivery and approach
• Application and report testing (System Integration Testing) and reconciliation activities in line with testing strategy. Providing relevant evidence and documentation
• Document changes to system and process, incorporate training materials and design test cases to support the evidence that accompany the change
• Communicate clearly with other members of the team and members of the client facing teams, both verbally and in writing, when gathering or explaining requirements and provide resolutions etc.
• Consideration of scalable solutions and to maintaining a core configuration, with continual group improvements
• Give consideration of development needs for junior team members from findings on reviews and work with their line manager to agree a training plan

My Clients' employee package includes a variety of benefits. Here are some of the core benefits:

• Competitive salary
• Discretionary bonus scheme plus management incentive programme
• Flexible, hybrid working
• Generous holiday allowance
• Pension scheme
• Private medical insurance, including eye care
• Permanent health insurance
• Life assurance (death in service and critical illness benefit)
• Worldwide travel insurance
• Ability to work abroad for up to 3 weeks per annum
• Onsite parking
• Regular social events
• Health and wellbeing programmes
• Significant investment into your personal and professional development