Account Manager Retail POS

The Account Manager will join a small team who are responsible for shaping the future of retail. They will partner with the client to understand vision and needs, acting as their trusted advisor. Working within a business unit and collaboratively with the team, they will manage clients expectations on their retail display productions, enhancing and strengthening the relationship through exceptional customer service. Key Responsibilities: * Bring a partnership approach to the client, developing relationships and trust * Understand the clients main objectives and proactively understand the competitors landscape to suggest ideas for future campaigns * Taking the brief from the client, adding innovative ideas and solutions where possible. * Relaying the brief to the inhouse studio with support of the Project Manager * Working in collaboration with the production Project Manager & internal teams * Operation and updating bespoke online services portal * Identfiying new opportunities within the client base * Driving Environmental friendly & sustainable practices into the day to day operations * Detailed project planning and management of, including regular updates and accurate reporting of project status * Proactively providing solutions to changes and challenges to keep the project on track & on budget keeping the client updated at all times * 1-3 days in the office is negotiable Key Skills/Experience * Experience in a retail display, creative and/or production environment is essential * Experience in delivering focussed retail solutions which meet / excel the clients needs * Commercial awareness * Determination for client engagement to develop strong relationships & trusted partnerships * Fluid and clear engagement across all internal teams & external suppliers * High level of initiative & proactivity with the ability to work autonomously & balance multiple projects while meeting quick turn-round deadlines * Good communication and negotiation skills * Diplomacy & tact * Resilience * Can-do attitude, proactive with an innovative mindset