Debt Management Administrator

Debt Management Administrator A market leading FCA Financial Institution are looking to expand their team! Job Details: * Location: Leeds City Centre * Day Pay Rate: £12.50 per hour * Job Type: Permanent Duties and Responsibilities: * Admin focused role * Collecting data from clients in relation to their debt, to create an income and expenditure report to create a budget. * Offer guidance and support to individuals struggling with debt, helping them understand their options and navigate the debt management process. * Show empathy, compassion and resilience with clients. * Maintain accurate records of all communications, payments, and other relevant information related to the debt management plan. * Ensure that all actions are compliant with relevant regulations and guidelines. Candidate Requirements Good attention to detail Experience working with vulnerable people / in a similar role is desirable Customer service experience is essential Excellent written and verbal communication Proficient with Microsoft systems