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Office Manager/HR


Caddy Group are looking for an Office/HR Manager to join our growing clients team in Gravsend, Kent.

This individual will be responsible for managing HR processes such as recruitment, employee relations, and performance management, while also overseeing the smooth running of office operations. The HR/Office Manager will be instrumental in creating a positive and efficient work environment for employees, ensuring HR compliance, and supporting day-to-day administrative functions.

Key Responsibilities:

Human Resources:

  • Recruitment & Onboarding: Lead the recruitment efforts, including posting job ads, screening candidates, conducting interviews, and facilitating onboarding for new hires.

  • Employee Records Management: Maintain accurate and compliant employee records in accordance with UK employment laws.

  • Performance Management: Assist with performance reviews, appraisals, and personal development planning.

  • Employee Relations: Act as a trusted point of contact for employees, resolving any workplace issues or conflicts in a fair and constructive manner.

  • Compensation & Benefits: Manage payroll and employee benefits administration, ensuring all entitlements are communicated and processed accurately.

  • Training & Development: Organise internal training and development initiatives to support employee growth and company objectives.

  • HR Compliance: Stay up-to-date with UK labour laws, ensuring the business remains compliant with all relevant employment legislation.

Office Management:

  • Office Operations: Oversee the general operation of the office, including managing supplies, equipment, and day-to-day office maintenance.

  • Facilities Management: Ensure the office is organised, safe, and conducive to a productive working environment.

  • Health & Safety: Maintain and enforce health and safety protocols to ensure compliance with UK regulations (e.g., HSE).

  • Event Coordination: Coordinate company events, meetings, and employee engagement activities.

  • Vendor Management: Liaise with external suppliers and service providers, including negotiating contracts and ensuring smooth operational delivery.

  • Communication: Act as the main point of contact for office-related queries and ensure effective communication throughout the office.

Key Skills & Qualifications:

  • Experience: At least 5 years of experience in HR and office management, ideally in a fast-paced office environment.

  • Education: Degree or relevant qualification in HR, Business Administration, or related field (desirable).

  • HR Knowledge: Strong understanding of UK employment laws, HR best practices, and compliance requirements.

  • Communication: Excellent written and verbal communication skills; ability to effectively interact with employees at all levels.

  • Organisational Skills: Strong organisational abilities with the capacity to handle multiple tasks efficiently.

  • Tech Savvy: Proficient in , Microsoft Office Suite (Excel, Word, PowerPoint), and general office management tools.

  • Attention to Detail: High level of accuracy and attention to detail in all areas of work.

  • Confidentiality: Able to handle confidential information with the utmost discretion and professionalism.

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