As a result of our clients expansion plans, and continued ongoing success we are seeking a dynamic Retail Operations Team Leader to be based at a rapidly expanding Head Office in Plymouth. About the Role: As part of a busy department, you will be responsible for a variety of tasks to help support Head Office and Stores. No day is the same – typical duties include: * Taking responsibility for the delivery of HR support for stores and head office line managers. * Advising with HR enquiries from Head Office and store colleagues * Assisting with and delivering recruitment support for new store openings. * Organising and delivering head office new starter inductions. * Managing and allocating departmental workload * Supporting the Office Manager in people related issues within the department. * Ensure team members are providing an efficient service to support store and head office operations. * Operational Support for stores and head office departments * Creating and communicating various reports * Supporting the Head of HR with HR and Recruitment projects. Knowledge and Skills: * Previous experience in managing people is preferred. * A background in HR and Recruitment will be advantageous. * High degree of accuracy is essential * Strong organisational skills, with the ability to multitask * Can work to deadlines and to manage competing demands from various stakeholders. * A true team player underpinned with great communication and interpersonal skills * Have the ability build relationships and influence both internal and external stakeholders. * Excellent IT skills, particularly in relation to the use of Word, Excel and PowerPoint. What we offer: * Competitive salary * Pension * Long service awards * Employee discount * Cycle to work scheme If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button