IT Systems Administrator & Helpdesk Coordinator

IT Systems Administrator & Helpdesk Coordinator

Location: Weymouth
Salary: 35 - 40k + Benefits
Hours: Monday to Friday - Early Finish Friday 2pm

Are you a proactive IT professional with a strong knack for problem-solving and a passion for cloud-based technology? We're looking for someone who doesn't just fix issues but anticipates them, creating solutions before problems arise. Join a forward-thinking company that develops cutting-edge solutions in the medical and scientific industries, where your expertise will play a crucial role in improving lives worldwide.

In this role, you'll support the shift towards software support and cloud-based infrastructure , contributing to the evolving needs of the business. As the IT Systems Administrator & Helpdesk Coordinator, you'll be central to maintaining the smooth running of our IT operations while collaborating closely with external providers and ensuring compliance with increasingly structured IT processes.

Key Responsibilities:

• Proactive Problem Solving : Take ownership of resolving IT issues and anticipating problems before they arise, providing strategic solutions that keep systems running smoothly.

• Cloud-Based Infrastructure : Manage and support cloud technologies (Azure, Office 365) and virtual environments, contributing to the transition from hardware/networking towards software and cloud-based operations.

• Service & Infrastructure Management : Oversee the performance of networks, switches, Wi-Fi, email, telephony, video conferencing, SAN storage, backups, and more, ensuring they remain secure and operational.

• Compliance & Structured Processes : Adapt to and manage growing compliance and management processes as part of integration with a wider IT function, ensuring all systems comply with company standards.

• Technology Updates & Security : Keep systems and software up to date, managing firewalls, antivirus systems, and security protocols to ensure secure and reliable operations.

• Collaboration & Project Involvement : Work with external IT providers and contribute to local and global IT projects, including software upgrades and system integration's.

What We're Looking For:

You should have proven experience as an IT Systems Administrator or Engineer, with skills in:

• Cloud Infrastructure : Experience with cloud platforms such as Azure and Office 365 .

• Software Support : Ability to support software systems and applications, with an interest in shifting away from traditional hardware/networking to more software-focused environments.

• Security & Compliance : Experience managing IT security, including firewalls, anti virus systems, and data compliance .

• Technical Systems : Knowledge of Active Directory , Windows Server , and VMware .

• Project Coordination : Experience in managing or supporting IT projects, particularly those focused on cloud adoption, software upgrades, or infrastructure changes.

• ERP Systems : Experience with ERP systems (such as Microsoft Dynamics NAV ) within manufacturing or other technical environments would be advantageous.

Key Attributes:

• Proactive Thinker : You anticipate issues and develop solutions before they become problems.

• Adaptable : Ability to thrive in a dynamic environment with evolving compliance and process structures.

• Tech-Savvy : Passionate about learning new technologies and staying up to date with industry developments.

• Organised: Strong time management and prioritisation skills, ensuring tasks are completed in an efficient manner.

Why Join Us?

This is a unique opportunity to take your career in IT to the next level in a company at the forefront of innovation in the medical and scientific industries. You'll have the chance to work on exciting projects, continuously develop your skills, and make a real impact within a collaborative and supportive environment. With a focus on cloud technology and software support, this role offers you the chance to grow in a forward-thinking, flexible, and evolving workplace.

Ready to make your next career move? Apply today and become part of a company that's shaping the future of innovation.

INDCP