Senior Diagnostic Master Technician

Senior Diagnostic Master Technician

GBP40k basic and GBP45k OTE

Guildford

Permanent/Full Time

42.5h week (Saturdays on a rota 8 30 paid at time and a half.)

Our client, located in Guildford, is looking for an experienced Senior Diagnostic Master Technician to join their team. If you hold experience as a Diagnostic Master Technician (within a main dealer) and would like to be within a role that could lead to further career progression - get in touch with us today!

Key Responsibilities:

• Deliver high-quality technical and diagnostic services to meet and exceed customer satisfaction and productivity targets.
• Maintain and enhance technical expertise, ensuring compliance with manufacturer training requirements.
• Speaking with customers and providing your technical opinion.
• Supporting and tutoring the team, mentoring the apprentices on site.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining good housekeeping standards and orderly administration of all your work.
• Communicating with both the Service Reception team and Workshop Control team.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.

Required Experience & Skills:

• Full UK driving license.
• Experience in inspecting, repairing, and servicing motor vehicles.
• Previous experience or qualifications as a senior technician or master technician.
• Excellent communication skills, both written and verbal.
• Prior experience in a franchised dealership environment.

If you're ready to contribute to a dynamic and growing team, we'd love to hear from you!

For further details on this Senior Diagnostic Master Technician role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.