Technical Support Engineer

Are you passionate about cutting-edge HVACR technology? Do you enjoy problem-solving and delivering outstanding technical support? A fantastic opportunity has arisen for a Technical Support Engineer to join a forward-thinking team, working with leading HVACR manufacturers to implement high-efficiency solutions. The Role The successful candidate will play a vital role in supporting OEM manufacturers, end users, and engineers with technical expertise, ensuring seamless integration of high-performance HVACR solutions. Responsibilities include: * Providing technical support throughout the product lifecycle – from testing and certification to implementation and after-sales support * Assisting with the adoption of compressor variable speed drives, natural refrigerants, and advanced connectivity solutions * Managing technical support operations, troubleshooting issues, and identifying customer-focused solutions * Acting as a key liaison between clients and internal teams to drive technical excellence * Maintaining CRM and ticketing systems to ensure efficient service delivery The Ideal Candidate The company is seeking a technically adept and customer-focused individual with: * A strong background in electronics, electrical systems, or HVAC technology * Experience or knowledge of thermodynamics or HVAC applications (preferred) * Excellent problem-solving skills and the ability to advocate for innovative technical solutions * Strong communication and relationship-building skills to support customers and internal teams * A hands-on, proactive approach with the ability to work in a collaborative environment Why Join? * Be part of a forward-thinking company working on sustainable, energy-efficient solutions * Work in a role where your technical expertise makes a real impact * Competitive salary of up to £38,000 with an engaging and dynamic work environment Ready to take the next step in your HVAC career? Apply now to be part of this exciting opportunity