Quality & Compliance Coord

Company Profile: CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Overview: To deliver a high-quality administrative function to the account. Processing worksheets, managing and overseeing and remedials, Checking PPM tasks and managing them to completion, Processing Compliance documents, Utilising clients CAFM system and internal smartsheet system. Ensure all CBRE & client procedures are followed. Key Responsibilities - Quality & Compliance: Ensure timely management of the compliance inbox, processing all requests and documentation thoroughly with a sharp eye for detail. Updating tracking documents. Processing tasks from service complete to billing stage. Liaising with internal engineering team and contractors. Raising quotes to the client Finance Reviews incl exception pool and OPO's Orders receipted to match PPM works delivered (Coupa system/Receipting etc) Subcontractors: Process notification of planned visit dates, remedial visits and update clients CAFM system and internal smartsheet system. Ensure all works are planned in and completed on time. Report and investigate on contractor performance with weekly calls if needed Daily audits of contract - use of smartsheet & CAFM system for booking in & remedials Qualities Microsoft office working knowledge specific to Teams, Outlook and Excel. Good Verbal and written communication skills. Smartsheet knowledge (preferred) FM Finance experience Has been or working towards supervisor level in the FM industry. Compliance background (not essential but preferred) Accountabilities: Accountable day-to-day to the relevant client contacts Responsibility to process and monitor compliance documentation. Financial element - FM costs - receipting etc