Housing Services Manager

If you're passionate about making a real difference in people's lives, this is your opportunity to lead a dedicated team focused on delivering high-quality housing services and supporting thriving communities. We're looking for a Housing Services Manager with strong technical expertise and a proactive, people-first approach. You’ll oversee a tenancy services team, ensuring tenancies are well-managed, risks are assessed, and complex cases are dealt with effectively. In this role, you will: * Lead, coach and motivate a high-performing team * Manage complex tenancy breaches and safeguarding issues * Oversee risk assessments and tenancy conditions * Use data and reporting to monitor team performance * Drive continuous improvement in housing management What you’ll bring: * Proven housing management experience in general needs * Strong leadership and people management skills * Confidence in handling ASB, tenancy breaches, and complex cases * Excellent communication, negotiation, and problem-solving abilities * Experience developing policies aligned with best practice