Transport Supervisor

Prestigious Client based in Lutterworth are seeking a Transport Supervisor to start immediately on a temporary contract which may lead to a permanent role for the right person.• The role is varied and ideally would cover the areas specified below: Ensuring H&S and legal compliance around the role. • Allocate vehicles and drivers to routes in accordance with transport plan • Plan, organise and manage the work for all transport staff and its customers • Control driver resource including holiday allocation, absence cover and cost effective use of agency labour • Understands and meets the company’s Operating Licence obligations ensuring that appropriate controls and procedures are rigorously enforced • Ensures Health and Safety, Environmental and Operator's Licence compliance, whilst delivering best in class customer service, measured against business KPIs for Safety, Service and Profitability. • Ensures that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures. • Monitor daily driver hours including working time directive • Responsibility for personnel, monitoring their progress and being their first point of contact should a problem arise • Utilise the Transport Manage System to oversee and manage all aspects of compliance for the transport operation. • Development of customer relationships, managing questions and complaints calmly and decisively • Conducting investigations and accident investigations in co-operation with government agencies to determine causes of transportation accidents and to improve safety procedures and report findings to Transport Manager • Completing any investigations, meetings or hearings as a result of an employee relations issue • Ensure effective communication is maintained at all times including daily brief and debrief of drivers • Completion of DBS checks and worker risk assessments, where applicable • Compilation of KPI reports and maintaining records • Responsibility for organising and overseeing all health and safety checks, hygiene and routine vehicle checks and adhering to both company and statutory requirements • Leading, empowering and developing a team of drivers and transport assistants, who may be working remotely, either alone or in small teams, in order to deliver a high-quality service to customers. • Any other duties as and when required by senior management • Downloading vehicles and locking them in and out. • Ability to work on own without being micromanaged – minimal supervision when required This is a Monday to Friday role covering the hours of 6am to 7pm on a rota basis Normally 40 hours per week