Service Administrator

Service Desk & Admin Support – Hatfield – £28,000–£32,000 Per Annum Package Overview: * Basic Salary: £28,000 - £32,000 per annum (Dependent on experience) * Full-Time, Permanent Position * Location: Hatfield * Hours: Monday to Friday, 8:00am – 5:00pm (1-hour lunch break) * Annual Leave: 30 days including Bank Holidays Company Overview – Service Desk & Admin Support My client is a well-established security solutions provider with over 25 years of experience in designing, installing, maintaining, and supporting high-level security systems. They offer clients expert advice, cutting-edge technology, and exceptional service. As the company continues to expand, they are looking for a reliable and competent Service Desk & Admin Support professional to join their team. Service Desk & Admin Support – Role and Responsibilities: * Working closely with the Service Desk & Admin Manager * Logging service calls, scheduling jobs, and communicating with clients * Raising purchase orders and ordering parts for new works * Drafting quotes for services * Vehicle and fleet management tasks * Approving engineer timesheets * Preparing draft Risk Assessments and Method Statements (RAMS) * Organising hotel, flight, and parking bookings for work-related travel * Requesting and coordinating permits * Compiling monthly reports * Keeping documentation up to date to maintain accreditation standards * General office administration duties * Training provided on in-house procedures and specialist software Service Desk & Admin Support – Skills and Experience Required: * Previous experience in a similar role within the industry * Strong working knowledge of Microsoft Word and Excel * Highly organised with the ability to multitask in a fast-paced environment * Excellent written and verbal communication skills * A proactive and detail-oriented approach Benefits of this Service Desk & Admin Support Position: * Competitive basic salary of up to £32,000 per annum (DOE) * Private healthcare (after 6 months’ probation) * Pension scheme (after 3 months’ employment) * Supportive working environment with full training provided Please send in your CV to be considered for this exciting opportunity