Senior Communications Lead, Cyber Security

Cybersecurity Technical Writer page is loaded

Apply locations: Limerick, Ireland
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: R139952

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/Department:

Northern Trust seeks a Cybersecurity Technical Writer to plan, develop and create communication materials for the Cybersecurity Strategic Program Delivery group, utilizing a variety of communication vehicles to publish content. Establish priorities, work independently, exercise independent judgment and proceed with objectives without supervision. The role will require collaboration with Project Managers, Managers and Senior Leadership within Cybersecurity Strategic Program Delivery and across all Cybersecurity "Towers". This role reports directly to the Governance & Reporting Director in the Cybersecurity Strategic Program Delivery group.

The key responsibilities of the role include:

• Participates in the planning, development, coordination, and monitoring of internal communication programs that project the desired image for the Cybersecurity Strategic Program Delivery group and all Cybersecurity "Towers".
• Prepares and presents communication material to partners and senior management.
• Provides input on communication messages, marketing direction and creative execution.
• Counsels partners on strategies and programs to meet departmental objectives.
• Consults with user areas to identify and analyze needs. Determines and creates appropriate communications materials to meet needs.
• Responsible for coordinating multiple communication projects. Assist with setting project objectives, determines priorities and timeframes, identifies and resolves problems, and monitors the budget.
• Partner with Organizational Change Management (OCM) at the Technology and Enterprise level when required to ensure change related communication material are consistent with the desired image of the Cybersecurity Strategic Program Delivery group and all Cybersecurity "Towers".
• Interacts with all levels in the organization to produce desired materials.
• Key deliverables include, but are not limited to, presentation materials for Cyber Strategic Programs to the following bodies:
  • Global CIO and directs (monthly)
  • CEO and directs (monthly)
  • Northern Trust Board (ad hoc as needed)
  • Reporting tools such as PowerBI, Tableau, or similar data reporting and analytics tools.

Skills / Qualifications

The successful candidate will benefit from having:

• At least 10 or more years of communication or related experience.
• Experience in gathering information and writing documentation, including user manuals, documenting systems or programs, training manuals, operational run books, installation guides, methods and procedures manuals, and presentations about technical subject matter.
• Experience in Cybersecurity, Regulatory, or Audit-related projects with requisite understanding of terminology, expectations, and sensitivity of information.
• Superior Communication skills - able to articulate ideas and information verbally and in writing for varying audiences.
• Initiative - takes initiative at suggesting improvements and anticipates the needs of leadership, program stakeholders and team members.
• Organizational Skills - able to handle multiple simultaneous work deliverables and prioritize them accordingly.
• Delivery Mindset - carries a delivery mindset with a bias for action, curiosity to learn, challenge, and enhance processes.
• Expert Analytical Skills - able to assemble data and analyze patterns, trends and draw conclusions and recommendations; rely on data to guide decisions.
• Knowledge of global financial institutions with complex organizational structures and regulatory requirements.
• Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint), MS Teams, Miro, and reporting tools such as PowerBI, Tableau, or similar data reporting and analytics tools.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.