Logistics Coordinator

As a Freight/Logistics Controller at this leading global organisation, you will support and coordinate the Inbound / Outbound Global Freight carrier operations provided to the client. Based on-site in Stowmarket, you will play a pivotal role to the customer s site and be the local face and representative of the organisation.

Main duties will include:

• Support the customer s teams with enquiries and query resolution forging strong working relationships, a real partnership approach.
• Work in conjunction with central teams to administer and support the customer s account, liaising with the customer s staff and its service providers, ensure the timely and unhindered movement of goods and resolution of exceptions, damage, late or missing deliveries, then returns and recovery.
• Support the wider team in providing a suite of performance reports, daily-weekly-monthly, relating to freight providers KPI, incorporating the quality cost and time of freight movements
• Validate carrier freight movements in respect of agreed rate cards, POD validation
• Support the management of third-party service providers on behalf of the customer for the legally compliant, timely, outbound/Inbound movements of product in accordance with contractual requirements.
• If required participate and support in daily/ weekly /monthly freight account meetings, reflecting carrier performance KPI s including quality cost and time, determine performance improvement activities and manage to conclusion
• Be agile and prepared to execute contingency plans to mitigate as far as possible major issues regarding the delay of material movements.
• Be the organisation s person on the ground to support both external and internal operational and leadership teams.

BUDGETARY RESPONSIBILITY:

• To support in validating carrier invoices for rate and service to client s requirements
• Support and agree to obtain spot rates for urgent shipments, validated by the customer
• To escalate when invoices don t match the rate cards agreed

QUALIFICATIONS AND EXPERIENCE:

• A wide knowledge and understanding of international supply chain logistics, covering multi modal disciplines.
• An understanding of customs regulations
• Customer focused
• Keen eye for detail
• Commitment
• Strong communication and influencing skills
• Medium level IT capabilities including but not limited to SAP/Excel software suite of tools

This role pays a salary range of GBP31,000 - GBP32,000k plus 22 days holiday rising to 25, 1 day each holiday year plus bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

This role is based on the customer s site in Stowmarket with expected travel to the head office in Nuneaton from time to time.

INDH