Sales Order Processor

We are seeking a diligent and detail-oriented Sales Order Processor to join our Customer Service Department in Leeds. The ideal candidate will be responsible for managing and processing orders effectively.

Client Details

Our client is a large organisation within its industry. With a robust team, they pride themselves on producing high-quality products whilst delivering exceptional customer service throughout the UK.

Description

• Process and manage customer orders promptly and accurately.
• Manage key customer relationships and grow accounts
• Ensure constant and efficient communication with customers regarding their orders.
• Handle customer queries and resolve issues in a timely manner.
• Preparing and submitting customer quotations
• Work closely with various departments to ensure smooth order fulfilment.
• Monitor and manage stock levels to ensure timely order delivery.
• Update and maintain accurate order records in the company database.
• Adhere to company policies and procedures in all aspects of the role.
• Collaborate with the wider customer service team to improve order processing procedures.

Profile

A successful Sales Order Processor should have:

• A solid understanding of order processing procedures.
• Excellent communication and customer service skills.
• Proven experience working within an order processing role.
• High level of accuracy and attention to detail.
• Proven ability to handle multiple tasks simultaneously.
• Good knowledge of database systems and Microsoft Office Suite.
• Ability to work effectively as part of a team and independently.
• Strong problem-solving and decision-making skills.

Job Offer

• A competitive salary of 27,000.
• Generous holiday allowance of 25 days plus Birthday Holiday.
• On site parking facilities.
• Company bonus scheme.
• A supportive and collaborative work environment within the industrial / manufacturing sector.