Front Of House Manager

Front of House Manager LOCATION: Daytona Tamworth, B78 1AR HOURS: Full-time/Flexible – Applicants MUST be available to work evenings and weekends. SALARY: Competitive Daytona Tamworth are seeking a professional, confident, and reliable Front of House Manager to lead their dynamic and fast-paced Front of House team at Daytona Tamworth. This role requires an energetic, enthusiastic, and ambitious individual who is passionate about delivering exceptional customer experiences. KEY RESPONSIBILITIES: * Oversee the smooth and efficient operation of the Reception and Front of House (FOH) areas. * Lead, manage, and manage rota for the Front of House team, ensuring adequate staffing levels. * Deliver first-class customer service, setting high standards for the FOH team. * Train and induct new and existing staff, developing tailored training programmes to meet business needs. * Set targets and actively monitor the team's sales performance in line with company objectives. * Maintain the presentation and cleanliness of all Front of House facilities to an exceptional standard. ABOUT YOU: * Customer-Focused: Background in a customer-facing role (hospitality preferred), with a proven track record of raising service standards. * Leadership Skills: Ability to recruit, train, manage, and motivate a team while ensuring ongoing development and succession planning. * Communication: Excellent written and verbal communication skills with a professional and approachable manner. * Sales-Driven: Capable of setting, monitoring, and driving sales targets within the FOH team. * Organised & Adaptable: Strong organisational skills, with the ability to devise and implement procedures while working flexibly in a 7-day operational business. * Tech-Savvy: Proficient in Microsoft Word and Excel, and able to learn Salesforce/ Clubspeed. * Charismatic Leader: A proactive and engaging individual who leads by example. Benefits: * Competitive salary * Full training on their products and services * Opportunities for career development and growth HOW TO APPLY: If you're ready to take on this exciting role, we want to hear from you! Please send your CV and covering letter, including your salary expectations, (Quote job reference: FOHMTM25) A full job description is available upon request. We look forward to welcoming you to the Daytona Tamworth team