Receptionist

Role: Receptionist Location: Chiswick Type: Temporary Rate: Up to £16.00p/h Hours: Monday to Friday, 8.00am - 5.00pm We are currently recruiting for a Receptionist for our client based in the Chiswick area. This is a permanent role working Monday to Friday, 8am - 5pm. Rate is up £16.00p/h. Receptionist Role Objectives: * To provide an exceptional front of house experience to clients and colleagues. * To manage facilities and other office services contributing to the guest experience Key Responsibilities of the Receptionist: * Upkeep and administration of department filing following the already established processes. * Ordering supplies and equipment required by the Facilities Management team and raising purchase orders for all purchases and service visits. * Meeting and greeting guests, providing a warm and welcoming experience for all personnel. * Maintaining the clients sign in management system, signing in clients/ Contractors/ Staff and Visitors. * Maintain meeting room booking system, ensuring there are no clashes, and all requests are dealt with in a timely manner (Catering requests, AV requirements etc.) and liaising with the client where necessary. * Managing reception switchboard, using judgement to screen and handle calls and messages. * Action ad-hoc guest and employee requests, including organising taxis, printing meeting papers and contacting relevant personnel across the business. * Keep the reception and immediate areas impeccably well-presented and maintain a high standard. * Build and maintain effective relationships with customers and internal/external suppliers by resolving service issues. * Support the client in managing and prioritise workloads within the team to ensure achievement of service standards. * Administration of Maintenance service requests from submission to completion and feeding back to the client. * Must be prepared to ‘fill the gaps’ and step into other Facilities Management roles in times of constrained resource. The ideal Receptionist will have: * Excellent customer service skills including client facing and call handling. * Excellent communication skills and great attention to detail. A confident, friendly and courteous manner, both in person and on the phone * Take pride in providing an impeccably presented office space * Able to work on own initiative or as a great team player, able to build and maintain effective working relationships with team * Adaptable to various duties of the post, comfortable working with changing priorities and can adapt to the needs of the business * PC literate and competent in use of MS Office Package including MS Excel and MS Word