Lead ITAM servicenow Developer

Job Description * ServiceNow Sales And Order Management/Network Inventory Management * expert - Experienced ServiceNow resource. Minimum 6 Years -12 Years in collaborating with teams to understand their requirements and pain points, translating them into functional specifications. * Design, configure, and customize ServiceNow modules to optimize legal service processes such as Sales And Order Management/Network Inventory Management * Implement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals. * Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions. * Perform system testing, troubleshooting, and issue resolution during the implementation phase. * Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow. * Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design. * Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform. * Document processes, configurations, and solutions to create comprehensive user guides and training materials. * Proven 6+ years experience as a functional consultant or business analyst in legal services management. * In-depth understanding of processes and workflows within organizations. * Strong expertise in configuring and customizing the ServiceNow platform for legal service management. * Excellent communication and interpersonal skills. * Relevant ServiceNow certifications (eg, ServiceNow Certified Implementation Specialist) are a plus Mandatory Skills SERVICENOW ITAM