Internal Sales Administrator - Full Time

Description We have been retained by a business who are looking for an Internal Sales Administrator to join the team on a full time basis, based in Accrington. Key Responsibilities * Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation. * Respond to customer queries on availability of product, expected shipping dates and invoices. * Liaise within internal departments to ensure customer time frames are met. * Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements. * Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates. * Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation. * Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports. Knowledge/Experience * Ability to work independently and as part of a team in a fast-paced environment. * Confident, clear and polite on the phone and able to take phone calls from customers. * Able to organise work with what needs to be done. * Strong communication skills. * Competent on Microsoft included Word and Excel. Salary & Benefits * £26,500 * 25 Days Annual Leave + Bank Holidays (Pro-rata) * Pension via salary sacrifice up to 7% matching contribution * Life Assurance * Employee benefits portal