Distribution Operations Analyst

Job Title: Distribution Operations Analyst Department: Operations – Distribution and Logistics Location: Wahoo’s London Office Reports to: Distribution Operations Manager At Wahoo, our employees call themselves Wahooligans. To be a Wahooligan means to be driven by the purpose of building the better athlete in all of us. It means to be inspired by the vision of being THE global leader in smart fitness and training. It means operating by a core set of values that include challenging the status quo, supporting each other, doing the right thing, taking ownership of your work and having fun. Wahooligans have been completely transforming the way endurance athletes train since we launched the first smart trainer for cyclists in 2013, the KICKR. We didn’t stop innovating there though. In 2016, we launched the first app-enabled GPS bike computer, the ELEMNT. In 2018, we launched the first indoor grade simulator, the CLIMB. In 2019, we launched the KICKR Bike, arguably the most innovative bike simulator on the planet. We then brought everything together with an unparalleled ecosystem experience in our Wahoo X training platform. For us, this is only the beginning and we need great people to join us as we continue to transform the training experience. As a company that is constantly innovating, we need to hire great people and often ask them to do things that push them out of their comfort zone. After all, as Wahooligans, we find comfort in discomfort. If you are up for that kind of challenge, we invite you to keep reading. Role Overview: Distribution Operations Analyst (UK/EU) We are looking for a UK/EU Third-Party Logistics (3PL) Analyst to play a crucial role in Wahoo’s Operations team. This role will focus on optimizing our EU distribution network, ensuring efficiency, accuracy, and service excellence in our supply chain. Working closely with our 3PL warehouse teams, you will drive adherence to service level agreements (SLAs), maintain inventory accuracy, and enhance overall operational effectiveness. Additionally, you will collaborate with Sales and Customer Experience teams to troubleshoot and resolve transportation and fulfillment challenges. Distribution Operations Analyst - Key Responsibilities: ● Provide monthly forecasts and weekly inbound shipment data to 3PL warehouses. ● Monitor and optimize on-time shipping performance and order fulfillment rates at 3PL locations. ● Ensure inventory accuracy, investigating and resolving discrepancies with 3PL partners. ● Oversee quality control, assurance, and order accuracy in collaboration with 3PL teams. ● Track and report weekly shipment volumes (orders/units/revenue) from 3PL warehouses. ● Analyze and manage market delivery freight costs, identifying cost-saving opportunities. ● Lead cost-reduction initiatives within the 3PL warehouse network. ● Conduct weekly 3PL meetings to align on business goals and operational priorities. ● Develop, document, and maintain standardized operating procedures for the team. ● Provide exceptional support to internal stakeholders, including Sales, Sales Operations, and Customer Service/Warranty teams. ● Conduct ad-hoc freight and fulfillment analyses for business insights. ● Ensure accurate data synchronization between Wahoo’s systems and 3PL platforms. ● Validate invoices to ensure accurate billing from 3PL partners. Distribution Operations Analyst - Qualifications & Experience: ● Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field. ● 3+ years of experience in logistics, distribution, or supply chain program management. ● Proven ability to build and manage relationships with stakeholders, contractors, and suppliers. ● Strong analytical skills, with expertise in data analysis and reporting tools. ● Excellent organizational and time-management skills. ● Strong problem-solving and decision-making abilities. ● Exceptional written and verbal communication skills. ● Ability to adapt in a fast-paced, dynamic business environment. If you are passionate about logistics and operations and want to be part of an innovative, high-performance team, we’d love to hear from you