Operations Manager - Corporate Travel

Operations Manager - Required for this travel management company, looking after a 13 person sales support team who look after both corporate and leisure clients. They are looking for an experienced team leader or manager who is working for a TMC but will consider someone who has worked in leisure travel. Galileo or Amadeus is a must, hybrid with 3 days in the office in Hampshire and they will a fantastic salary DOE plus great benefits.

Operations Managers Duties

• You will be managing the day to day duties of a team of BTCs, ensuring that it runs smoothly and addresses issues promptly
• Monitor service levels and SLAs
• Handle client and supplier complaints
• Provide feedback on training needs
• Authorise absence, help with recruitment, track sickness etc

Operations Managers Skills Required

• Minimum of 2 years management experience ideally within a TMC
• Ideally familiar with Galileo but will consider Amadeus OR Sabre
• Proactive and positive
• Strong knowledge of travel products including rail, hotel programmes and car hire
• Able to come into an their Hampshire office 3 days per week

Additional information

• Great salary and benefits
• Incentives and social events